Ema is not just an ordinary mug. She is designed to spread happiness, she will put a smile on your face and everyone around you.
Perfect little companion to wake up to enjoy a cup of coffee or tea.
Whether you fill this mug with foam, whipped cream or marshmallows , it is sure to make your sipping experience a glorious one.
Her smooth round shape and cute face just make this mug feel so good in your hands.
Dimensions:
Height: 3.5 inches
Diameter: 4.5 inches at the top
Shipping from Canada
Processing time
4-6 weeks
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
I don't see shipping option for where I am, can you ship to my country?
INTERNATIONAL SHIPPING- yes, I ship to most countries. If you don't see the shipping option for your country, please message me your address and the pieces you are interested in for a shipping quote.
Custom and personalized orders
I love working on custom orders because I know what I create will be very special to you.
Custom orders take longer to ship than the items that are already made as ceramics need to be made , dried (drying period varies depending on the size of the piece), fired once to bisque and than fired again to glaze, therefore they can take upto 6-7 weeks to ship but I promise you it will be worth the wait 😍 when you buy a custom piece you will be the only one in the entire world that has one...
Can I ask for customization of an existing design I see in the shop?
Yes of course , send me a convo about what you would like to be done ( you can pick your clay color, add draining holes to planters etc.) I will try my best to meet your needs.
Not everything I see in your Instagram account is listed in the shop , can I order a design I see in your Instagram account?
Of course , anything on @ceramicsense on IG can be recreated for you. Send me a message about it.
Can I receive my order earlier than the regular processing period?
Regular processing time for made to order items is 4-6 weeks but if you would like me to rush your order I can include your piece in the next kiln fire (The kiln is fired every 10 days). If you wish me to rush your order please consider purchasing an order upgrade.
Packages returned to CeramicSense
If your item is returned to sender (CeramicSense) due to errors in the address provided by the buyer, unclaimed packages at local mail office etc. I will message you on Etsy to inform you your package came back to me and if you wish your item to be resent you will be charged for additional shipping costs.
Reviews (4)
Average:
Dec 27, 2022
I love these mugs so much! They’re so joyful. This arrived just in time to give my mother in law for Christmas and she loved it!
Meg Meffen
Jan 6, 2022
Gave little Ema to 3 friends for Christmas and they all freaked out at how cute she was. I freaked out about what high quality the maker delivers. A total win-win...maybe you're hesitating because they're a little pricey? Well--get over it, because -- really -- what's the price of joy?!?
Kimberly
Dec 25, 2021
Joseph Krzemienski
Aug 23, 2021
I love this shop so much. The owner is so sweet. Sometimes it might take time for a piece of work, but she really works with you as much as she can to get your item to you on time! Thanks again! Great eco friendly packaging and a very great quality heirloom for my family. Thank you.
staceyrme